This new book by Ed Hess is an important contribution in filling the critical gap created by the onslaught of new technology - especially in the area of data science, artificial intelligence, and the integrative machine learning. With considerable experience, field work, and analysis, along with passion and heart, the author makes a compelling case for human intelligence as the factor that separates and distinguishes us from the activities and skills that machines have and/or will take over. His insightful notions of what it means to be smart in this new age, NewSmart and humility, along with his well-defined four fundamental behaviors, are essential notions for anyone to be successful in this new age of smart machines.In this age of the fascination with data, AI, machine learning, etc., and the plethora of related degree and training programs, there is a fundamental gap in the knowledge and education that is needed, in my opinion, to be successful in the application of these tools to real problem-solving. From my experience, this gap has two missing components that are essential: systems thinking and the human component, which is so well addressed in this new book.I’ve ordered copies of the book for colleagues and will be making this material an important part of my courses on systems thinking and systems engineering. Everyone, no matter where they believe they are relative to these essential skills, will gain invaluable insights into their own behaviors, their colleague’s behaviors, and the tools necessary to move themselves and their organization forward from this book and its valuable contributions.William T Scherer, ProfessorSystems And Information EngineeringUniversity of Virginia